Terms of service

Welcome to Glow Mart. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site.

General Conditions

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to refuse service to anyone for any reason at any time.
Any new features or tools added to the current store shall also be subject to these Terms of Service.

Product Information and Pricing

We strive to display accurate product descriptions, prices, and other information on our website. However, we cannot guarantee that all information is completely accurate, current, or error-free.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

Orders and Payment

By placing an order, you agree to provide accurate and complete information.
We reserve the right to cancel or limit any order in cases of suspected fraud, fake orders, or incorrect information.
We offer Cash on Delivery (COD) as a primary payment method across Pakistan.

Shipping and Delivery

We deliver orders all across Pakistan.
Orders are processed within 1–2 working days, and delivery usually takes 3–5 working days after dispatch.
Delivery times may vary depending on your city and courier service availability.

Returns and Refunds

Our Return and Refund Policy outlines the conditions for returns, exchanges, and refunds.
Please review that policy carefully before requesting a return.

Intellectual Property

All content on this site, including text, graphics, logos, images, and website material, is the property of Glow Mart and is protected by applicable copyright laws.
You may not copy, reproduce, or use any content without our written permission.

Prohibited Uses

You are prohibited from using the website for:

  • Any illegal or unauthorized purpose

  • Violating any laws of Pakistan

  • Spreading harmful software, viruses, or malicious code

Limitation of Liability

Glow Mart shall not be held responsible for any direct or indirect damages resulting from the use of our website or products.
Our liability is limited to the extent permitted under the laws of Pakistan.

Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you via phone or WhatsApp to confirm your order before dispatch.

Changes to Terms of Service

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of our website means you accept those changes.

Disclaimer

Glow Mart strives to provide accurate product descriptions and images; however, slight variations in color or design may occur due to lighting, screen settings, or production batches.
We are not responsible for misuse of products.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: glowmart34@gmail.com
PH.03249450307